Below, we answer some of the most common questions we receive from our customers. If you don’t find the answer to your question here, please contact us at our form at contact us at or by e-mail at admin@goldmaster.gold.
How can I contact you for more information?
You can contact us through the following means:
- E-mail: admin@goldmaster.gold
- Phone: +1(512) 815 7500 | +1(512) 277 0943
- Through our form at contact us at
How can I become a Goldmaster wholesale customer?
To become a wholesale customer, you must register in the following section Customer Registration on our website and send us your company information. Our team will evaluate your application and contact you to complete the registration process.
Does Goldmaster Wholesale sell retail products?
No, in Goldmaster Wholesale we only do wholesale sales. Our focus is on distributors, retailers and buyers looking to purchase large quantities of high quality jewelry.
If you are looking for a product by unit you should visit the website of our physical stores Crown Jewelry,
Can I buy products directly from the website?
Currently, it is not possible to make direct purchases through our website. However, you can add the products to your cart and request a quotation. A member of our sales team will contact you to finalize the transaction.
You can also schedule an appointment with a specialist for virtual or face-to-face consulting (where you go to our headquarters), for consulting click on the section Clients > Schedule an appointment for wholesale.
How do I request a quote?
To request a quote, simply browse our catalog, add the products of your interest to the cart and submit the request. You will receive a confirmation email and our team will contact you with the details of the quote.
Do you offer customized or tailor-made products?
Yes, in Goldmaster Wholesale we offer customization options on some of our products. If you are interested in creating custom made jewelry for your business, we invite you to contact us at to discuss your specific requirements.
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. We will provide you with all the necessary shipping information once you confirm your order.
How can I make the payment?
We accept various forms of payment, including bank transfers and payments through electronic services. Payment details will be provided upon confirmation of purchase, following acceptance of quotation.
You can check the credit options on our page Financing Options, you can also check the Transfer Options.
What is the delivery time of the products?
Delivery time depends on your location and the availability of the ordered products. Once the order is processed, we will provide you with an estimate of delivery times.
How do I know if a product is available?
Product availability is shown in real time in our catalog. If a product is not available, you can register to be notified when it is back in stock.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number so you can monitor the delivery status.
